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Customer Feedback Form
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Customer Feedback Form
1
Step 1
What type of crane service did you use?
pick one!
What type of crane service did you use?
Maintenance
Inspection
Repair
installation
Rental
How satisfied are you with the overall service?
pick one!
How satisfied are you with the overall service?
Very Satisfied
Satisfied
Neutral
Dissatisfied
How would you rate the professionalism of our service team?
pick one!
How would you rate the professionalism of our service team?
Excellent
Good
Average
Poor
Was the crane service completed within the estimated time frame?
pick one!
Was the crane service completed within the estimated time frame?
Yes, on time
No, it took longer than expected
How would you rate the quality of the repair/maintenance work?
pick one!
How would you rate the quality of the repair/maintenance work?
Excellent
Good
Average
Was our team knowledgeable and able to address your concerns?
pick one!
Was our team knowledgeable and able to address your concerns?
Yes Completely
SomeWhat
No
How would you rate our response time to service requests?
pick one!
How would you rate our response time to service requests?
Very Fast
Fast
Average
Slow
How do you feel about the cost of the service?
pick one!
How do you feel about the cost of the service?
Yes Completely
SomeWhat
No
Did our team follow all safety protocols?
pick one!
Did our team follow all safety protocols?
Yes Completely
SomeWhat
No
How do you feel about the cost of the service?
pick one!
How do you feel about the cost of the service?
Fair and reasonable
Slightly expensive but worth it
Too expensive
Do you believe you received good value for the service provided?
pick one!
Do you believe you received good value for the service provided?
Yes
No
What did you like most about our service?
more details
0
/
What areas can we improve? Do you have any more concerns to describe?
0
/
Rating
star
star
star
star
star
First Name
your full name
Last Name
your full name
Phone Number
your full name
Email
a valid email
email
Company Name
your full name
Submit Form
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