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Thirumudivakkam, Chennai.
Home
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HI – Hoist
GIS – Chain Hoist
Spares
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Customer Satisfaction Form
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Customer Satisfaction Form
1
Step 1
How easy for you to reach K2 for an enquiry?
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How easy for you to reach K2 for an enquiry?
Excellent
Good
Satisfactory
Needs Improvement
Language
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How helpful our Sales Person in dealing with your Enquiry?
Excellent
Good
Satisfactory
Needs Improvement
Language
pick one!
How would you rate our Sales person explanation of our Products & Services?
Excellent
Good
Satisfactory
Needs Improvement
Language
pick one!
How satisfied are you with the clarity of Information or advice provided?
Excellent
Good
Satisfactory
Needs Improvement
Language
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How satisfied are you overall with our sales person response?
Excellent
Good
Satisfactory
Needs Improvement
Are you able to get what you planned/order?
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Are you able to get what you planned/order?
Yes
No
If No, Comments:
If No, Comments:
Promptness in submitting drawing?
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Promptness in submitting drawing?
Yes
No
If No, Comments:
Are you able to get what you planned/order?
Did we meet your Delivery timeline?
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Did we meet your Delivery timeline?
Yes
No
If No, Comments:
Are you able to get what you planned/order?
How was the Installation coordination?
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How was the Installation coordination?
Excellent
Good
Satisfactory
Needs Improvement
How was the Product Performance?
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How was the Product Performance?
Excellent
Good
Satisfactory
Needs Improvement
How was the Handing over & Training?
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How was the Handing over & Training?
Excellent
Good
Satisfactory
Needs Improvement
How was the Handing over & Training?
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How was the Warranty Support?
Excellent
Good
Satisfactory
Needs Improvement
In case of problem, how quickly you are able to reach our service?
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In case of problem, how quickly you are able to reach our service?
Immediate
Timely
Delayed Response
How was the Availability of Service person & Spares?
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How was the Availability of Service person & Spares?
Readily Available
Need to Wait
Not Available
How quickly we respond to your service call?
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How quickly we respond to your service call?
Excellent
Good
Satisfactory
Needs Improvement
Did our representative resolve your issue completely?
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Did our representative resolve your issue completely?
Yes
Need to Wait
No
How do you rate your overall experience with K2 Crane?
star
star
star
star
star
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Company Name
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